Return
You have up to 14 days to request for item(s) return. Please contact us via email: cs@lancasterhongkong.com. Further return information will be provide once we received your order return request.
Discounted items are not eligible for refunds.
Discounted items are not eligible for refunds.
Unfortunately, we currently won’t cover return shipping costs.
It takes 2-5 working days to process your refund. The refund will be credited to your original payment method.
We accept size exchange within 7 days. Please send us an email cs@lancaster.com and we will further assist you.