As part of Lancaster's official retailer, we currently only ship to Hong Kong, China, Taiwan and Macau only. If you can not find your regions, you can choose the nearest location or contact customer service for further assistance.
If your order amount is over $2,000, there is no shipping cost. If it is below $2,000, the shipping fee will automatically show on the Check Out page.
If the order ships to DDU (Delivery Duty Unpaid) destination, the product prices displayed in the final payment page are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. If the order ships to DDP (Delivery Duty Paid) destination, all the relevant import taxes and duties will be included in Check out page, additional payment is not required to receive the order.
Our order will be shipped by one of these courier services, depending on your shipping address: DHL, Aramex, SF Express, EMS.
It is normal that customs may request for additional information. You can provide the information to them directly or contact us to help you
Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address. If the tax and duty is occurred, it is non-refundable.
It takes 3-7 working days to deliver the order.